This Communication Skills Course is a professional development training course, designed to teach learners across all sectors and industries the art of effective business communication.

In this Communication Skills Training Course, you will learn some advanced communication skills, covering all areas of communication, from body language to business writing. Through specialist training, you will learn how to deliver powerful work presentations, build strong relationships with colleagues, craft professional business emails, and much more. By the end of this comprehensive Communication Skills Online Training Course, you will have gained valuable transferable skills that can be applied in all areas of life and will have the practical knowledge to communicate your ideas effectively, in the boardroom and beyond.

• Accredited, quality CPD training
• Instant e-certificate
• Fully online, interactive course with audio voiceover
• Course material developed by qualified professionals

• Self-paced learning accessible via laptop, tablet and smartphone
• 24/7 Learning assistance and tutor support
• Discounts on bulk purchases

Sneak Peek of The Communication Skills Course

Who Should Take The Communication Skills Course

This comprehensive Communication Skills Course applies to professionals across all industries and sectors, in particular:

• Business Managers
• Customer Service Representatives
• Retail Assistants
• HR Professionals
• Receptionists, Secretaries & PAs

Learning Outcomes

By the end of the Communication Skills Training Course, learners will be able to:

• Understand the key to effective business communication
• Use their body language to communicate more effectively
• Deliver presentations with confidence and clarity
• Craft professional business emails
• Communicate static & dynamic information effectively
• Develop solid and positive working relationships

Certification

Once you’ve successfully completed your Communication Skills Course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Contents

Module One: Business Communication In module one, we will explore the key to effective business communication and the different types of business communication. Module Two: Verbal and Non-verbal Communication In module three, we will take an in-depth look at the differences between verbal and non-verbal communication, and how they are used in a business environment. Module Three: Written Communication In module three, we will develop our business writing skills by exploring professional techniques and strategies. Module Four: Electronic Communication In module four, we will learn the etiquette for crafting business emails and will take an in-depth look at the guidelines for writing electronic content. Module Five: Communicating with Graphics In module five, we will master the art of graphic communication, using visual materials to convey messages and ideas. Module Six: Effectively Working for Your Boss In module six, we will explore some tips and techniques for communicating effectively with your boss and building a strong working relationship with them.