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| Module 01: Communication | |||
| Different Ways that People Communicate | |||
| Why it is important to observe and be receptive to an individual | |||
| Establishing an Individual’s Communication and Language Needs, Wishe | |||
| Barriers to Effective Communication | |||
| How to Check whether the Health Care Support Worker and Adult Social Care | |||
| What Is Confidentiality | |||
| The Use of Appropriate Verbal and Non-Verbal Communication | |||
| Communication Aids | |||
| Module 02: Privacy and Dignity | |||
| What is meant by privacy and dignity | |||
| Maintaining the Privacy of the Individual | |||
| Ways of Helping Individuals to Make Informed Choices | |||
| How Valuing People Contributes to Active Participation | |||
| Supporting the Active Participation of Individuals in Their Care | |||
| Module 03: Handling Information | |||
| Agreed Ways of Working regarding the Recording, | |||
| Importance to Have Secure Systems for Recording, Storing and Sharing Information | |||
| How to Keep Records That Are Up to Date, Complete, Accurate and Legible | |||
| Module 04: Effective Communication in Nursing | |||
| Module 04: Effective Communication in Nursing | |||
| Module 05: Organising Schedules | |||
| Module 05: Organising Schedules | |||
| Module 06: Medical Jargon and Terminology | |||
| Module 06: Medical Jargon and Terminology | |||
| Module 07: GDPR and Healthcare Setting | |||
| Module 07: GDPR and Healthcare Setting | |||
| Module 08: General Data Protection Regulations Explained | |||
| Module 08: General Data Protection Regulations Explained | |||
| Module 09: Confidentiality in a Medical Environment | |||
| Module 09: Confidentiality in a Medical Environment | |||